Why is my Bitcoin not yet available in my wallet?
Understanding the synchronization between the blockchain and your Walletix balance.
Christina Cooper
Last Update il y a 5 mois
It is a common experience to see that a Bitcoin transaction has been "sent" from another platform, yet it hasn't appeared in your Walletix balance. In almost every case, this is not due to an error, but rather the way the Bitcoin network secures your funds.
The Confirmation Process:
When someone sends you Bitcoin, the transaction is broadcast to the network and enters a "Mempool" (a waiting area). To become official, it must be included in a "Block" by Bitcoin miners.
When someone sends you Bitcoin, the transaction is broadcast to the network and enters a "Mempool" (a waiting area). To become official, it must be included in a "Block" by Bitcoin miners.
- Walletix Policy: For security reasons, we require 3 network confirmations before we credit the funds to your account. This ensures the transaction is permanent and cannot be reversed (a protection against "double-spending").
- Timing: On average, a new Bitcoin block is mined every 10 minutes. This means it typically takes 30 to 60 minutes for your Bitcoin to move from "Pending" to "Available."
What could cause a longer delay?
- Low Miner Fees: If the sender used a very low fee, miners will prioritize other transactions first, leaving yours in the waiting area for longer.
- Network Congestion: During periods of high activity, the Bitcoin network can become "clogged," extending wait times to several hours.
How to check: You can take your transaction ID (TXID) and paste it into a public block explorer like mempool.space to see how many confirmations your transaction currently has.